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FAQs

Some frequently asked questions below. If you’re still unsure then simply give us a call or email us with your query.

  • What is your cancellation policy?

    As long as you cancel your booking before 10am on the day before you’re due to arrive, there will be no charge. Bookings cancelled after 10:00am on the day before you’re due to arrive will be charged for the first night’s stay. No Shows will be charged for the first night’s stay.

  • What is the Advance Purchase Cancellation policy?

    Your credit or debit card will have been charged at the time of booking, and this is a non-refundable, non-transferable amount. Should you need to cancel there will be no refund applicable.

  • Upgrade Available?

    Yes, Character Rooms. £25.00 additional charge per night. All our rooms are very individual and offer the same home comforts throughout – but a couple will give you that extra inspiration you need to jump out of bed in a morning. Just let us know if you’d like to book one of these when you make your reservation.

  • Do you hold rooms provisionally?

    No we take a credit card to guarantee reservations and our cancellation policy then applies.

  • When is check in?

    2pm

  • When is check out?

    11.00am

  • Do you offer late check out?

    Available at £10.00 subject to availability until a maximum of 2pm.

  • Do you have travel cots/Z-beds available? Do you charge for it?

    Yes, we have a limited supply and there is no charge.

  • What are the bar’s opening times?

    The bar opens from 11.00 am to 11.00pm . Monday to Sunday.

  • Is car parking available?

    We have 3 car parks in the town all close to The Golden Lion. The nearest is Ashfields car park, Guests can pull into our gated area to unload their belongings. We have maps in the reception area that we give to customers showing the car park locations.

  • Is there disabled access?

    Unfortunately due to the historic nature of The Golden Lion building we are unable to offer bedrooms located on the ground floor.

  • Are pets allowed?

    Yes– We are a dog friendly inn with dog friendly rooms. Your four-legged friend is very welcome, all we ask is you bring your own dog bed and towels out of consideration for the other guests. We do charge £15 per stay for your dog to join you in your room; this is so we can give the room the extra special attention needed afterwards to ensure is pristine for the next arrivals.

    We love to welcome well-behaved owners and their dogs to the inn, but please be aware that not everyone loves your dog as much as you do. To help us keep happy customers of both 2 and 4 legged varieties please observe our simple requests:

    - Dogs are allowed in the bar area, but not in the dining only areas
    - Please don’t let your dog jump or pester other guests, or their pets or disturb others by barking
    - Make sure your dog is clean and dry before they come in to the inn

     

  • What is there to see and do in the local area?

    The market town of Settle boasts a wealth of local attractions which will really give you a feel for the local history of the area. View our Things to See & Do page for more details.